ETMC EMS launches PulsePoint smartphone application

September 15, 2014



East Texas Medical Center EMS is the first in Texas to launch the PulsePoint CPR/AED smartphone application to help improve sudden cardiac arrest (SCA) survival rates in communities served by ETMC EMS in East Texas, Waco and Pasadena.

The PulsePoint app helps improve community response to SCA victims by enabling citizen bystanders to provide lifesaving cardiopulmonary resuscitation (CPR) and access a nearby public access automated external defibrillator (AED).

“When someone experiences sudden cardiac arrest, time is critical. A victim will die within minutes unless they receive CPR and can have their heart restarted by a defibrillator,” said Ron Schwartz, vice president of ETMC EMS. “With only about one-quarter of cardiac arrest victims receiving CPR, PulsePoint increases the odds that CPR and defibrillation will be provided – even before emergency crews arrive – improving a victim’s chances of survival.”

“Emergency medicine is central to ETMC’s mission of saving lives in East Texas,” noted Elmer G. Ellis, president/CEO of the ETMC Regional Healthcare System. “PulsePoint will extend that emergency safety net through hundreds of individuals who choose to join this volunteer-based CPR network. We are excited about this community partnership that will save hearts and save lives.”

How PulsePoint works

PulsePoint is integrated with the ETMC EMS computer aided dispatch system. Upon receiving a call regarding a suspected sudden cardiac arrest victim, the 911/emergency communication center activates an alert to PulsePoint app users simultaneously with the dispatch of local emergency medical services (EMS). Using a smart phone’s geolocation service, the app directs citizen responders within close proximity, via a live map, to the victim’s location and the nearest public access AED.

EMS officials have been meeting with local first responders about this new app and will help promote PulsePoint in an effort to save more lives.

The PulsePoint app is available to the public free of charge for Apple iOS and Google Android devices from the Apple App Store and Google Play.

CPR on the square event

On Saturday, Nov. 1, ETMC EMS will hold a community CPR demonstration on the downtown square in Tyler from 9 a.m.-noon. ETMC EMS paramedics will teach anyone who wants to learn CPR how to perform this life-saving procedure. EMS will have dozens of special mannequins available for training. Learning CPR takes less than 30 minutes and each participant will receive a certificate and will then be instructed on how to sign-up for the new PulsePoint app.                                                                                                                                                            

About sudden cardiac arrest

SCA is a leading cause of death in the United States, accounting for an estimated 325,000 deaths each year or 1,000 deaths per day. The American Heart Association estimates that effective bystander CPR, provided immediately after sudden cardiac arrest, can double or triple a person’s chance of survival.


ETMC EMS has provided emergency services to Tyler/Smith County since 1968. Covering more than 15,000 square miles within Texas, it is one of the largest not-for-profit EMS providers in the nation.

ETMC EMS covers all of Henderson and Kaufman counties, as well as most of Ellis, Franklin, Houston, Panola and Smith counties. Portions of Cherokee, Collin, Harris, McLennan, Trinity, Upshur and Wood counties are covered as well.

About the PulsePoint Foundation

PulsePoint is a 501(c)(3) non-profit foundation based in the San Francisco Bay Area. Its mission is to make it much easier for citizens who are trained in CPR to use their life saving skills to do just that…save lives! Through the use of modern, location-aware mobile devices PulsePoint is building applications that work with local public safety agencies to improve communications with citizens and empower them to help reduce the millions of annual deaths from sudden cardiac arrest. Learn more at