Medical records


ETMC is dedicated to processing your requests for health information in a timely manner. To obtain a record for an ETMC Tyler hospital, please download and fill out the form on this page and present to the ETMC health information management department with a patient identification.

Authorization for release of information form


Contact information

ETMC Tyler

Phone numbers to call regarding release of information are 903-531-8161 or 903-531-8125.

Fax number for release of information is 903-535-6178.

Email addresses that may be utilized to contact the ETMC Tyler HIM department are:

Christa Wyatt – cwyatt@etmc.org
Kelly Weatherford – kweatherford@etmc.org

ETMC affiliate hospitals

HospitalPhone number
ETMC Athens903-676-1139
ETMC Carthage903-694-4804
ETMC Fairfield903-389-1641
ETMC Henderson903-655-6504
ETMC Jacksonville903-541-5115
ETMC Pittsburg903-946-5575
ETMC Quitman903-763-6356
ETMC Trinity936-744-1132


Frequently asked questions

How does a patient request medical records? Do they fill out the form online and email to you, have to present in person or mail or any of these options?

You may present in person with the appropriate documentation or fax the authorization with the appropriate documentation.

Is there a fee to come and review my medical records?

No, but you must call or email to schedule a date and time.

What if the information is inaccurate? Can I request an amendment?

Yes you can request an amendment through the ETMC Privacy Office.

How long does it take to process a request for records?

We are allowed 15 days to process a request.