Emergency care in Tyler


Always ready for a medical crisis

No one knows when a medical crisis, small or large, will occur. That’s why ETMC Emergency Care is open 24 hours a day, 365 days a year. Our team of board-certified physicians and staff stand ready at all times with state-of-the-art equipment to provide any type of emergency care you need – major or minor.

ETMC Emergency Care services also are available in Tyler at our South Broadway location. It’s a full-service emergency center conveniently situated in the growing south Tyler community. It serves as another door to ETMC Emergency Care, the region’s leader in emergency and trauma services.

What to expect from ETMC Emergency Care

Our care begins when you drive up to our entry bay. One of our concierge team members will park your car at no cost, while another escorts you inside.

When you enter the ETMC Emergency Care waiting room, our admissions clerk will greet you and ask for basic information so we can start your care promptly and efficiently.

Triage when necessary

A specially trained triage nurse will assess you and determine the severity of your condition and in what order you will be treated. Patients who are critically ill or seriously injured are treated first, regardless of their time of arrival. Some patients may bypass the triage process. In these circumstances we appreciate your cooperation.

Listening and communicating are part of our care

At ETMC Emergency Care, we believe convenience and communication are equally important to our guests. That’s why we listen – with our ears and our hearts – to hear the needs of our patients. Throughout your stay, we pledge to keep you and your family informed about all aspects of your care.

Every year ETMC Tyler Emergency Care provides care for approximately 60,000 patients. This means that during some busy times, treatment may be an exercise in patience, and we appreciate your understanding.

When your treatment is completed

When your stay is over at ETMC Emergency Care, we’ll bring your car right to the door for convenient curbside service. We want every minute of your visit with us to be as simple, easy and comfortable as possible.

Details on our emergency care facilities

ETMC Tyler is home to the Elmer G. Ellis Trauma Center, one of 17 facilities designated a Level I trauma center by the Texas Department of State Health Services. It is the only Level I facility in this region. Click here to learn more about the ETMC system of trauma care.

ETMC Tyler Emergency Care has 36 private exam rooms and three spacious trauma bays. All rooms are equipped for cardiac monitoring.

Urgent care vs. emergency care

ETMC offers urgent care at facilities around Smith County as an alternative to emergency room treatment when the illness or injury is minor. Click for more information.

South Broadway in Tyler


Lake Palestine in Flint



Make an appointment or …?

Visit the infographic link for quick and easy information on how to tell whether you need to make an appointment with your doctor or visit an ETMC Urgent Care, ETMC Emergency Care or call 911 for an ambulance.

Video reminders

Click on the pictures to see short video reminders about what to do when you face a medical emergency in Tyler:


For more information on ETMC Emergency Care call 903-596-3159.