Help us improve

We’re glad you’re interested in ETMC, and we’re very pleased that you’re visiting our site. We like making friends, and we hope you’re finding what you need at etmc.org.

You can help us help you by giving us feedback on three very important aspects of how we connect with you, both in person and online. That’s what this section of our website is all about.

Obviously, the most important way we serve our guests is by providing medical care in our various facilities and through the expertise of our team members. One aspect of that care is how we made you feel during your visit with us. Did we provide information in a way that was easy to understand? Did we apologize when there was a problem? Did we make you feel that you’re special and important to us—because you are. If you have any impressions to share with us, good or bad, please stop by the “patient care experience” page.

We also want to get your ideas on how we can improve your online interaction with us through this new website. Please share your feedback on etmc.org by visiting the “website experience” page. We want to hear your ideas on how we can make this site even better.

Last, but not least, we encourage you to try out our iOS app built for iPhones. (An Android version is in development.) We recognize that more and more healthcare consumers want to have access to medical information on the go. That’s why we created the ETMC app. We hope you’ll download it, try it out and then visit the “iPhone app experience” page to share your impressions with us.

Again, thank you for being a part of our mission by visiting our site and helping us improve. Your perspective is very important, and we appreciate hearing from you. After all, you’re the reason we exist—to provide outstanding care that improves the quality of life for East Texans.